Frequently Asked Questions

Answers to common questions about this product.

What does the bolt and nut detail in these crystal glasses represent?
Each of the two crystal glasses holds a genuine steel bolt and nut, set by hand during production. Together they stand for teamwork and the strong connections that hold every build together, which makes the pair a fitting tribute to people who build side by side.
Could it break in transit?
It's very unlikely. Every piece travels in a thick, protective Bellore box, which keeps our breakage rate below 0.1%. If an order ever does arrive damaged, just send us a photo and we'll send you a replacement free of charge.
Do you put an invoice or receipt in the box?
No, we don't put an invoice, receipt or any price information inside the box. Your order confirmation and receipt are emailed to the address you give at checkout, so you can send a Bellore piece straight to someone as a gift without the price ever showing.
Is this product dishwasher safe?
Yes, it can safely go in the dishwasher; neither the glass nor the detail set into it is affected. For a lasting sparkle, an occasional hand wash also works well.
Who is this crystal glass set a good gift for?
It is a superb present for builders, contractors, site managers and quantity surveyors, as well as business partners who run a firm together. Because it comes as a pair, it also suits a father and son in the same trade or two colleagues celebrating a big project.
Which occasions is this crystal glass set a good gift for?
Christmas, Father's Day and milestone birthdays are popular moments for this set. It is also a smart way to thank a client at the end of a build or to mark a new office opening.
What are your warranty and return terms?
All our products come with a 3-month warranty, in addition to your statutory rights under UK consumer law. You can also cancel within 14 days of delivery and return the item unused in its original box: return postage is free and you get a full refund, including the original delivery charge. Full details are in our Refund Policy.