Frequently Asked Questions

Answers to common questions about this product.

What is included with this gift box?
Only the box itself. This is an empty premium Bellore presentation box with a protective foam lining, and it does not include any glass, mug, set or other product.
Which items will fit in this box?
It is the presentation box that Bellore glassware is packed in, so it is designed around our own pieces rather than as a general-purpose gift box. If you would like to check that it suits a particular glass, mug or set before ordering, just contact us and we will gladly confirm the fit.
Do you put an invoice or receipt in the box?
No, we don't put an invoice, receipt or any price information inside the box. Your order confirmation and receipt are emailed to the address you give at checkout, so you can send a Bellore piece straight to someone as a gift without the price ever showing.
Can the box be reused?
Yes. It is sturdy and made to be kept, so it works well for storing a Bellore piece safely between uses, protecting it during a house move or presenting it again as a gift.
Who is this gift box a good choice for?
It is ideal for anyone who already owns a Bellore piece and wants to give it as a present, or whose original box has been lost or damaged. Collectors who like to keep every piece properly protected will find it useful too.
Which occasions is this gift box useful for?
It comes into its own at Christmas, when a Bellore piece from your own shelf deserves proper presentation, and it is just as handy for birthdays, anniversaries and Father's Day. It also helps before a house move, when your glassware needs safe storage.
What are your warranty and return terms?
All our products come with a 3-month warranty, in addition to your statutory rights under UK consumer law. You can also cancel within 14 days of delivery and return the item unused in its original box: return postage is free and you get a full refund, including the original delivery charge. Full details are in our Refund Policy.