Frequently Asked Questions

Answers to common questions about this product.

What does the poker chip detail in this crystal whisky glass represent?
The poker chip is a decorative emblem of the high-stakes moment: the big stack, the bold shove and the nerve to see it through. Set into the crystal by hand by our glassmakers, it gives the glass the presence of a trophy for anyone who takes their poker seriously.
Could it break in transit?
It's very unlikely. Every piece travels in a thick, protective Bellore box, which keeps our breakage rate below 0.1%. If an order ever does arrive damaged, just send us a photo and we'll send you a replacement free of charge.
Do you put an invoice or receipt in the box?
No, we don't put an invoice, receipt or any price information inside the box. Your order confirmation and receipt are emailed to the address you give at checkout, so you can send a Bellore piece straight to someone as a gift without the price ever showing.
Is this product dishwasher safe?
Yes, it can safely go in the dishwasher; neither the glass nor the detail set into it is affected. For a lasting sparkle, an occasional hand wash also works well.
Who is this crystal whisky glass a good gift for?
It is aimed at the serious player: tournament regulars, casino-night hosts and anyone with a growing collection of poker memorabilia. It also suits a whisky lover who enjoys the high-stakes look, or a client or colleague whose love of the tables is well known.
Which occasions is this crystal whisky glass a good gift for?
It is a standout Christmas present and a fitting way to mark a 40th or 50th birthday or a well-earned retirement. It also celebrates a first big tournament cash, or serves as a corporate thank-you for a client who loves a game of cards.
What are your warranty and return terms?
All our products come with a 3-month warranty, in addition to your statutory rights under UK consumer law. You can also cancel within 14 days of delivery and return the item unused in its original box: return postage is free and you get a full refund, including the original delivery charge. Full details are in our Refund Policy.